This course focuses on the tools needed to implement quality measures and systematically monitor and evaluate outcomes in an organization to ensure excellence. Important concepts of Continuous Quality Improvement (CQI), Total Quality Management (TQM) and teamwork will be used to describe the principles of quality management. Other topics will include: the impact of managed care on Quality and Risk Management. Development of studies and benchmarking along with basic applicable statistical elements will be part of the course. 
Apply
Visit